Invited Talks
McGill University, Desautels Faculty of Management
University of California Berkeley, Haas School of Business
University of Illinois Business College, Gies College of Business
University of Notre Dame, Mendoza College of Business
Boston University, Questrom School of Business
HKU Business School
NUS Business School, Department of Analytics and Operations (DAO)
Wisconsin School of Business, Department of Operations and Information Management
University of Navarra, IESE Business School
University of Chicago, Booth School of Business
Johns Hopkins Carey Business School
University of Toronto, Rotman School of Management
Yale School of Management
Singapore Management University, Lee Kong Chian School of Business
​Guest Speech
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Guest Speech at Target Corporation, Nov 2022
Topic: Product Returns in Retail: Risk, Challenges and Opportunities​​
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Guest Speech at McGill University, Desautels Faculty of Management, Nov 2022
Topic: A Deep Dive into Product Return Management​
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Featured Talks at 'Return Minimization Forum', Nordstrom Inc, Apr-Aug 2022​
Topic 1: Customer Return Behavior Analysis: When, Where and How
Topic 2: Supply Chain Risk Incurred by High-volume Returns
Topic 3: Potentials of Coordinated Decisions in Product Return Management​​
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Guest Speech at Michigan Ross (MSCM Program), Feb 2022
Topic: A Deep Dive into Reverse Logistics in E-commerce 2.0
Papers Teaching Industry Immersions Research Exploration Curriculum Vitae